Curaspan was founded by two entrepreneurs who fled structured, restrictive, status quo-loving corporate jobs to do two things:
Solve Difficult Problems
In 2001, Curaspan rolled out the first ever automated solution to a very complicated problem—how to streamline and improve the fax, phone, paper-based and highly regulated process of discharging and transitioning patients from hospitals.
Time Saved by our Clients
Save approximately one hour per placement
1999: Tom and Ken found the company that eventually becomes Curaspan and hire employee #1 – Jackie Birmingham.
2000: The company is renamed Curaspan.
2001: eDischarge is released commercially to both hospitals and post-acute providers. The hospital side of the application will become DischargeCentral.
2001 – 2009: Curaspan expands and contracts many times during the early years, and changes office locations five times.
2006: The first transport module is made commercially available.
2010: With the unique needs of SNFs and home health agencies in mind, Curaspan launches ReferralCentral, our referral-management application designed and built specifically for post-acute users.
2010: The transport module is separated from eDischarge and released as RideCentral.
2011: eDischarge is redesigned and rereleased as DischargeCentral.
2011: We move to our current headquarters in Newton, MA.
2012: ReviewCentral – our utilization review application – launches.
2013: Unconnected post-acute providers can now manage referrals online with QuickCase.
2013: We make automated follow-up phone calls to patients possible with OutreachCentral.
Work With Quality People
None of our strategies work without exceptional people to implement them. We maintain a team of exceptional people by sticking to our core values.
These are Curaspan’s Core Values:
1. Customers will always be our first priority.
2. We like simple.
3. We are not afraid to fail — or have fun.
4. We treat each other with trust and respect.
5. We do excellent work.
We value and respect our customers and work hard to understand the details of their work. If we listen, they will tell us what to build next.
Tom Ferry, President & CEO
Tom has led Curaspan from concept to industry leader since its inception in 1999. Driven by the desire to solve complicated problems while working with exceptional people, he transformed an experience with a family member’s hospital discharge into the leading provider of patient transition solutions. Today, he continues to lead the strategic direction and overall management of the company. Before founding Curaspan, he was the VP of business development for American Hearing Centers, where he helped triple the company’s growth through strategic acquisitions. He also held a senior business-development role at Thermo Electron Corporation and led the international Specialty Chemicals Business, a division of Monsanto. He earned a BA in Chemistry from Cornell University and an MBA from Harvard Business School. Tom is active in many non-profit organizations, including Newton Wellesley Hospital Board of Overseers and the Epilepsy Therapy Project. Tom is also currently a member of the Massachusetts Competitive Partnership.
Ken Manning, COO
A versatile executive, Ken was the first person Tom Ferry turned to when founding Curaspan. Ken’s ability to balance big-picture goals while attending to never-ending details is the hallmark of his leadership and direction of Curaspan’s business operations, technology, service and support groups. His previous accomplishments in solving complex process and technology problems are also noteworthy. Not only did Ken lead a major turnaround program for the U.S. division of a global merchant bank facing operational issues after a poorly executed merger, he also built a world-class insurance backroom for another financial-services company. Formerly with CSC Index and Deloitte & Touche, Ken has authored articles for the Journal of Business Strategy and Management Accounting. At Duke University, Ken earned a BS in electrical engineering and an MBA from the Fuqua School of Business.
Charlie Shelley, Sr. VP, Channel Partners
Since the ‘80s , Charlie has delivered actionable information to healthcare decision makers and focused his career on the nexus of information technology, healthcare policy, financing and operations. At Curaspan, he uses this experience to drive sales, marketing and partnership activities to strategically grow the business. Prior to Curaspan, Charlie co-founded and served as an executive of a market-leading healthcare decision support software vendor where he was responsible for the design and implementation of decision support, business intelligence, performance and information management and analytics functions. He also founded several consulting firms, helping companies simultaneously grow their businesses while providing executive-level services for healthcare clients across the country. He earned a BA in Economics and completed graduate course work in health administration from Cornell University.
Rob Fisher, VP, Hospital Sales
Originally brought to Curaspan to lead the payer market sales and business-development efforts, Rob’s responsibilities have expanded to include both the hospital and payer markets. His curiosity and problem-solving skills help him thrive in the complex healthcare industry. Before Curaspan, Rob started in sales and marketing at RelayHealth (a division of McKesson) where he was eventually promoted to director of payer services. Rob has also held engineering positions at AT&T and Nortel Networks. A graduate of the Georgia Institute of Technology, Rob holds a BS in Industrial Engineering.
Amy Kruglak, VP, Human Resources
With a critical focus to attract, develop and retain top talent, Amy joined Curaspan to establish its human resource department. Responsible for shaping the employee experience and overseeing all human resources programs, practices, and policies, she is passionate about HR and is energized by the opportunity to strategically maintain the unique culture as the company continues to grow. Amy has 20+ years of HR leadership and management experience in a variety of organizations including a national non-profit organization, international manufacturing companies, a local multi-site retailer, and a global consulting firm. She holds a BA from Clark University and a senior professional of HR designation from the Society of Human Resource Management.
Dan Krzmarzick, VP, Finance & Business Development
As the Vice President of Finance and Business Develoment, Dan is responsible for a wide range of activities at Curaspan, including evaluating and managing strategic partnership opportunities, new market development, accounting and finance operations, and financial planning and analysis. Prior to joining Curaspan, Dan served as an analyst for Piper Jaffray in the healthcare services investment banking group and as an associate for Linden Capital Partners. He holds a BS in Finance and Accountancy from Miami University.
Mike Kutrik, VP, Major Account Sales
With over 20 years of healthcare industry experience in sales, sales management, channel partner relations and business development, Mike leads Curaspan’s major account sales team. He joined Curaspan in 2005 as sales director before serving as vice president of business development and vice president of hospital sales.Prior to Curaspan, Mike led sales efforts at SmithKline Beecham, Avitar Technologies, ChoicePoint and DrFirst. He received a B.A. in Managerial Economics from Hampden-Sydney College and completed graduate course work in business administration at Loyola University Maryland.
Andrew Miller, VP, Engineering
Specializing in delivering innovative software solutions and building high-performing teams, Andrew brings 20 years of experience and depth of vertical expertise across healthcare and life sciences to Curaspan. Prior to joining the company, Andrew held several senior leadership positions at Oracle Health Sciences (formerly Phase Forward) with responsibilities that included the global delivery of SaaS-based life sciences products and the development of multiple clinical trial product lines that facilitated real-time data exchange for use by the world’s largest CROs. He’s also had proven success delivering a broad range of next-generation solutions in positions at Groove Networks (acquired by Microsoft) and ScanSoft in conjunction with Xerox PARC (now Nuance Software). He holds a MSc in Computer Science from Northeastern University and a BS in Computer Science from the University of Massachusetts Amherst.
Cheri Bankston, Dir. Clinical Advisory Services
As the Director of Clinical Advisory Services, Cheri provides a clinical perspective both inside and outside of the organization. The clinical advisory team has consulted hundreds of hospitals across the country and has a combined 65 years of clinical experience. Their expertise helps hospital leaders understand the need for care transition solutions and how to maximize their Curaspan investment. After several years as a customer, Cheri joined Curaspan in 2007. With more than 30 years of clinical experience, Cheri first learned about patient transitions firsthand in the emergency department. She further developed her knowledge in leadership positions in case management, utilization review and home health care before joining Curaspan. Cheri has an MSN from the University of Mississippi and a BSN from the University of Southern Mississippi.
Annie Busch, Dir. of Marketing
In her role as Director of Marketing, Annie oversees Curaspan’s marketing, lead generation and content creation activities. Surrounded by a talented team, she supports sales initiatives, manages the public-facing website and the company’s brand. Since joining Curaspan as a marketing coordinator in 2009, her role has grown along with the company. Annie particularly enjoys working with members of every department on various marketing activities and creative endeavors. Prior to Curaspan, Annie held marketing, research and administrative positions at a national law firm and a technology start-up. She has a MS in Communication from Boston University and a BA from Boston College.
Catherine Castner, Dir. Client Onboarding
Originally brought on to manage enterprise accounts, Catherine now leads the Client Onboarding and Education team, which is responsible for all new client implementations and training. Bringing over 13 years of healthcare IT project management, training and client services experience, Catherine is known for her ability to organize and lead teams, and streamline processes. She began her career in healthcare IT as a project manager at Laboratory Corporation of America and also led teams at digiChart, Inc., Artromick SPG, and Remedi SeniorCare. She earned a BS from California Polytechnic State University, San Luis Obispo, an MBA from the Massey School of Business at Belmont University and is a certified PMP.
Eric Chetwynd, Dir. of Market Insights
Working with multiple departments across Curaspan, Eric ensures that the company continues to deliver solutions that best meet the customers’ needs while maintaining the company’s position as the market leader in care transitions. He brings more than 15 years of experience creating and leading products to market to his role as the director of product strategy. Prior to joining Curaspan, he helped several healthcare technology companies meet the needs of care management organizations, payer organizations, hospitals, physicians and healthcare consumers. These included Ingenix (OptumInsight), PatientKeeper and IHCIS. Eric holds a BA in Vocal Performance and Music Business from University of Massachusetts Lowell.
Mae-ellen Gavin, Director of Product Management
Mae-ellen leads the Product Management team at Curaspan and is responsible for working with customers, partners, along with Curaspan engineering and other internal stakeholders to drive the growth and scope of new and existing products. With a passion for product management and the healthcare market, Mae-ellen and her team are dedicated to delivering solutions that connect providers electronically and move patients between care settings securely. She has spent her career delivering innovative solutions to the healthcare market at both small and large enterprise organizations such as at Kronos, Cerner, PatientKeeper and Imprivata. Mae-ellen holds a BS in Marketing from Southern New Hampshire University.
Lynne Heitman, Dir. of Communications
Beginning her career with Curaspan as a consultant, Lynne joined the company full-time as Director of Communications. Whether collaborating on the development or extension of high-quality user documentation or assisting the technical teams in building and maintaining their documentation libraries, Lynne works with all of the teams across the organization. She also writes for the leadership team to capture and communicate the foundational ideas that make up Curaspan’s DNA, including values, purpose, goals and strategies. In previous lives, Lynne has worked in a number of different industries, including airline and financial services. She has occupied a range of different roles in finance, marketing and human resources, and has published four novels.
Jon Pastor, Dir. of Post-Acute Sales
Jon joined Curaspan in 2008 as a Network Development Manager, responsible for sales and utilization for post-acute provider prospects and customers. Over time, his role at Curaspan evolved to include enterprise sales to national post-acute organizations, paving the way to his current position overseeing post-acute sales and development. Along with an accomplished team, Jon focuses on building post-acute provider networks throughout the country. He started his career at Meditech, facilitating and installing Information Systems. Jon holds a BA in Marketing Communications from Johnson and Wales University.
Eric Peterson, Dir. of Integration
Responsible for new integration development and ongoing implementation services, Eric leads the integration, customer and product support teams at Curaspan. Prior to joining Curaspan, Eric held various technical and leadership roles in Microsoft’s Office division, Phase Forward and Oracle’s Health Sciences business unit, where most recently he was the Director of Customer Support. Eric holds a BS in Computer Science from the University of Massachusetts.
Emily Tyson, Director of Emerging Markets
As the Director of Emerging Markets, Emily leads the company’s efforts to extend our care coordination offerings in new markets as we grow our engaged provider network. Driven by a desire to connect and improve healthcare, Emily joined Curaspan from athenahealth, where she held responsibility for defining visions for new and existing service offerings, including creating and executing go-to-market and partnership strategies. She also led M&A transactions and integration initiatives for the company. Emily joined the healthcare IT industry after serving in various leadership roles in the financial services industry in New York and Hong Kong. Emily holds a B.S. in Business Administration, summa cum laude, from Washington and Lee University and an MBA from Harvard Business School.